Home hearing tests
A full hearing check carried out at home, with clear results, professional guidance and no obligation to continue.
Appointment
Free of charge
Adult hearing assessment at home
Rated 5.0 from 40+ Google reviews
private & mobile audiologists
Private, mobile audiologists providing hearing care at home across the North East
Hear Better provides private audiology appointments at home or work across the North East, including free home hearing tests, professional ear wax removal, private hearing aid advice and custom ear mould impressions. Our mobile audiologists cover Newcastle, Gateshead, Sunderland, Durham, Darlington and Middlesbrough, and surrounding areas.
How can we help today?
All servicesHome hearing testFree test at home with clear results.Hearing aid adviceClear advice after your hearing test.Ear wax removalGentle wax removal at home.Custom ear mouldsImpressions for protection or comfort.
Book a free hearing test
or call 0191 7166 640, Mon-Fri | 9AM-5PM
What we do
Reliable, private audiology at home
Professional private audiology appointments delivered at home or work, with clear services for hearing checks, ear wax removal and custom ear moulds.
Book a free home hearing test
Ear wax removal
Safe microsuction wax removal at home, helping clear blocked or muffled ears with professional, unhurried care.
Appointment
From £60
£60 one ear · £80 both ears
Custom ear moulds
Accurate ear mould impressions taken at home for custom devices, hearing protection or specialist fitting needs.
Appointment
£50
Closed or open jaw impressions
Why mobile care
Why choose our mobile hearing care?
Mobile hearing care brings professional audiology appointments directly to your home or workplace across the North East. Instead of travelling to a clinic, you can access support from a mobile audiologist in a familiar setting, with clear explanations and no-pressure advice.
No clinic travel
Appointments take place at home or work, helping you avoid travel, parking, waiting rooms and busy clinic environments.
Professional equipment
Your appointment is carried out using appropriate audiology equipment, with each step explained clearly.
Clear, supportive advice
Results, options and next steps are explained in plain English, without pressure or confusing sales talk.
Ideal for families
Relatives can help arrange appointments and sit in during the visit, making support easier and reassuring.
How it works
How do our home appointments work?
We're committed to making hearing care as easy and stress-free as possible. Our private audiologists visit you at home or work, explain each step clearly and help you understand your options without pressure.
Choose your service
Select the appointment you need, from a hearing test to wax removal or ear mould impressions.
Request a time
Send your details and preferred appointment time so the team can confirm availability in your area.
We visit you
Your appointment takes place at home or work, using professional equipment in a familiar setting.
Get clear next steps
You receive straightforward guidance, results or treatment advice based on your appointment.
Coverage
Easy home hearing care across the North East
Hear Better provides mobile hearing care across Newcastle, Gateshead, Sunderland, Durham, Darlington and Middlesbrough, with availability confirmed when you request an appointment.
Areas we cover
- Newcastle upon Tyne
- Gateshead
- Sunderland
- South Shields
- Durham
- Darlington
- Middlesbrough
- Hartlepool
- Stockton-on-Tees
- Blyth
- Consett
- Newton Aycliffe
- Prudhoe
- Hexham
- Haltwhistle
- Alnwick
- Seahouses
- Berwick-upon-Tweed
- Saltburn-by-the-Sea
- Richmond
- Redcar
- Guisborough
Patient reviews
Trusted for home hearing care across the North East
Patients and families choose Hear Better for professional, supportive hearing care at home, including hearing tests, ear wax removal and hearing aid advice across Newcastle, Gateshead, Sunderland, Durham, Darlington and Middlesbrough.
DL
Daniel Lyons
Booked for my nan to have her hearing test done at home and was extremely pleased with the service she received. Liam was really polite and patient with her, by far the best we've had to date. Absolutely recommend.
AL
Ashleigh Longstaff
Got in touch with Hear Better for a wax removal. Liam was very caring and patient with me. I can hear much more clearly. Will be returning in the future, thank you.
RC
Raymond Curry
Excellent service. Could not do enough to help choose the right hearing aids. Would recommend Liam.
LC
Lauren Collins
I had ear wax removal from Liam and I couldn't recommend him enough. Very helpful and friendly. Great service, thanks again Liam.
NG
Natasha Gould
Couldn't thank Liam enough for helping my grandad get some new hearing aids. Very professional and got an appointment straight away. Highly recommend.
KB
Katie Blewitt
I had my ear wax removed by Liam, he was great and my hearing has improved massively.
SP
Simon Peel
Service was excellent. Liam came out to test my gran and she is over the moon with her new hearing aids. Highly recommend.
DB
Daniel Butler
I got in contact with Hear Better for ear wax removal. They got straight back in touch and organised an appointment in no time at all. Feel like I can hear much better now, thanks again.
JS
Jack Stoves
Excellent service from Hear Better. The audiologist who came to test my nanna was very polite and professional. She is over the moon with her new hearing aids. Highly recommend.
RW
Ruth Warburton
Wow! Liam was so friendly and reassuring from start to finish. Very punctual and professional.
JC
Jossy Coxon
Liam came to the care home to fit my gran some hearing aids. He was so patient and caring and explained everything so well so she could understand. I couldn't recommend this company enough.
KB
Krystina Bowman
Great service by Liam for ear wax removal. Would definitely recommend. Thanks Liam.
KB
Keith Brown
Had excellent service from Liam. Very friendly and great attention to detail. Did my hearing test and recommended aids with a loop setting as requested. Working well with great after-sales service. Thoroughly recommend.
CG
Connor Graham
Had wax removal by Liam, very professional, quick appointment, what a lovely guy. Highly recommended!
L
Laurence
I have worn hearing aids, both NHS and private, for over 50 years, so I know what I want. I wanted the opinion of an independent audiologist. The ones Liam supplied are the best I've had.
LD
Lee Dearden
Had my ear wax removed by Liam, he was great, would highly recommend him.
DL
Danielle Lawson
Booked a hearing test for my granny. The test was very thorough and informative. The new hearing aids have been working amazing for her, she's very happy with them. Would highly recommend Liam at Hear Better.
RD
Raymond D
I had so much wax built up over the years and had never been able to hear properly. Liam was so calm and so professional, I can't thank him enough.
AS
Allan Short
Liam was excellent when he visited my mother today. We are very grateful.
DF
Dean Francis
Just had ear wax removal, very relieved. Top bloke and would definitely recommend.
KK
Ken Kennedy
Liam was absolutely brilliant with my mum, going over and above. It's a relief to the whole family that she can finally hear clearly again, just in time for Christmas too. Thank you!
UD
Usman Din
I had a great experience with the wax removal treatment. The process was quick, gentle and surprisingly comfortable. Liam was professional and made sure I felt at ease throughout. Definitely recommend!
MW
Mitchel Wareham
Such a smooth and friendly experience, my hearing has improved immensely. Can't thank Liam enough.
JP
James Pigg
Excellent service, booked myself in for a wax removal. Couldn't have been easier, Liam was very friendly and the whole process was a breeze. Would highly recommend.
JC
Jonathan Catton
I cannot praise Liam enough for the incredible support he has given my nana with her hearing problems. From the very first visit he was patient, understanding and reassuring, taking the time to listen and explain everything.
PS
Pete Smith
I had ear wax removal done through this company, class service and Liam is very professional and knowledgeable. Definitely recommend using them.
DR
David Robinson
Used Hear Better a couple of times. Liam is professional and friendly, explains what he's doing every step of the way, and I was left feeling highly satisfied. Couldn't recommend enough!
KR
Kerry Rowlands
Amazing ear wax removal from Liam, would definitely recommend. Quick and easy, great service.
P
Paula
Liam is so caring and very understanding. My dad is totally over the moon with his new hearing aids and the service from Liam. I would highly recommend without any doubt.
AO
Alice O'Hare
I was unable to hear due to an ear wax blockage and Liam came out to me within days of contact. He quickly diagnosed the problem and started treatment immediately.
KW
Kirsty Wallace
Amazing service, highly recommend. Would never go anywhere else now.
NH
Noble Handyman
I was suffering with tinnitus and was recommended Liam for a check-up and ear wax clean. He was great, very professional and informative, and I've already felt a massive difference. Highly recommend.
SB
Steven Brymer
The specialist was professional and efficient but kept me at ease the whole time with his friendly manner. Have referred my grandad for a hearing aid and managed to get an appointment quickly.
TH
Toa Heftiba
The smoothest experience I've ever had. Very professional and helpful. Highly recommend.
DL
Daniel Lyons
Booked for my nan to have her hearing test done at home and was extremely pleased with the service she received. Liam was really polite and patient with her, by far the best we've had to date. Absolutely recommend.
AL
Ashleigh Longstaff
Got in touch with Hear Better for a wax removal. Liam was very caring and patient with me. I can hear much more clearly. Will be returning in the future, thank you.
RC
Raymond Curry
Excellent service. Could not do enough to help choose the right hearing aids. Would recommend Liam.
LC
Lauren Collins
I had ear wax removal from Liam and I couldn't recommend him enough. Very helpful and friendly. Great service, thanks again Liam.
NG
Natasha Gould
Couldn't thank Liam enough for helping my grandad get some new hearing aids. Very professional and got an appointment straight away. Highly recommend.
KB
Katie Blewitt
I had my ear wax removed by Liam, he was great and my hearing has improved massively.
SP
Simon Peel
Service was excellent. Liam came out to test my gran and she is over the moon with her new hearing aids. Highly recommend.
DB
Daniel Butler
I got in contact with Hear Better for ear wax removal. They got straight back in touch and organised an appointment in no time at all. Feel like I can hear much better now, thanks again.
JS
Jack Stoves
Excellent service from Hear Better. The audiologist who came to test my nanna was very polite and professional. She is over the moon with her new hearing aids. Highly recommend.
RW
Ruth Warburton
Wow! Liam was so friendly and reassuring from start to finish. Very punctual and professional.
JC
Jossy Coxon
Liam came to the care home to fit my gran some hearing aids. He was so patient and caring and explained everything so well so she could understand. I couldn't recommend this company enough.
KB
Krystina Bowman
Great service by Liam for ear wax removal. Would definitely recommend. Thanks Liam.
KB
Keith Brown
Had excellent service from Liam. Very friendly and great attention to detail. Did my hearing test and recommended aids with a loop setting as requested. Working well with great after-sales service. Thoroughly recommend.
CG
Connor Graham
Had wax removal by Liam, very professional, quick appointment, what a lovely guy. Highly recommended!
L
Laurence
I have worn hearing aids, both NHS and private, for over 50 years, so I know what I want. I wanted the opinion of an independent audiologist. The ones Liam supplied are the best I've had.
LD
Lee Dearden
Had my ear wax removed by Liam, he was great, would highly recommend him.
DL
Danielle Lawson
Booked a hearing test for my granny. The test was very thorough and informative. The new hearing aids have been working amazing for her, she's very happy with them. Would highly recommend Liam at Hear Better.
RD
Raymond D
I had so much wax built up over the years and had never been able to hear properly. Liam was so calm and so professional, I can't thank him enough.
AS
Allan Short
Liam was excellent when he visited my mother today. We are very grateful.
DF
Dean Francis
Just had ear wax removal, very relieved. Top bloke and would definitely recommend.
KK
Ken Kennedy
Liam was absolutely brilliant with my mum, going over and above. It's a relief to the whole family that she can finally hear clearly again, just in time for Christmas too. Thank you!
UD
Usman Din
I had a great experience with the wax removal treatment. The process was quick, gentle and surprisingly comfortable. Liam was professional and made sure I felt at ease throughout. Definitely recommend!
MW
Mitchel Wareham
Such a smooth and friendly experience, my hearing has improved immensely. Can't thank Liam enough.
JP
James Pigg
Excellent service, booked myself in for a wax removal. Couldn't have been easier, Liam was very friendly and the whole process was a breeze. Would highly recommend.
JC
Jonathan Catton
I cannot praise Liam enough for the incredible support he has given my nana with her hearing problems. From the very first visit he was patient, understanding and reassuring, taking the time to listen and explain everything.
PS
Pete Smith
I had ear wax removal done through this company, class service and Liam is very professional and knowledgeable. Definitely recommend using them.
DR
David Robinson
Used Hear Better a couple of times. Liam is professional and friendly, explains what he's doing every step of the way, and I was left feeling highly satisfied. Couldn't recommend enough!
KR
Kerry Rowlands
Amazing ear wax removal from Liam, would definitely recommend. Quick and easy, great service.
P
Paula
Liam is so caring and very understanding. My dad is totally over the moon with his new hearing aids and the service from Liam. I would highly recommend without any doubt.
AO
Alice O'Hare
I was unable to hear due to an ear wax blockage and Liam came out to me within days of contact. He quickly diagnosed the problem and started treatment immediately.
KW
Kirsty Wallace
Amazing service, highly recommend. Would never go anywhere else now.
NH
Noble Handyman
I was suffering with tinnitus and was recommended Liam for a check-up and ear wax clean. He was great, very professional and informative, and I've already felt a massive difference. Highly recommend.
SB
Steven Brymer
The specialist was professional and efficient but kept me at ease the whole time with his friendly manner. Have referred my grandad for a hearing aid and managed to get an appointment quickly.
TH
Toa Heftiba
The smoothest experience I've ever had. Very professional and helpful. Highly recommend.
Care standards
Professional care, delivered properly
Hear Better is built around safe, clear and convenient private audiology care. Every appointment is designed to feel calm, professional and easy to understand, with hearing advice delivered at home or work without pressure.
Registered audiologists
Qualified audiologists deliver safe, supportive care with clear communication.
Transparent pricing
Paid services are explained before booking, with simple costs and no hidden fees.
Calm visits
Appointments feel calm and unhurried, making care easier than visiting a clinic.
No pressure
Advice is based on what suits the patient, with clear options and no sales pressure.
Frequently asked
Frequently asked questions
What private audiology services do you offer?
Hear Better provides private audiology appointments at home or work across the North East, including free home hearing tests, ear wax removal, custom ear mould impressions and private hearing aid advice.
Do you visit patients at home or work?
Yes. Hear Better is a mobile audiology service, so appointments can take place at home or, where suitable, at workplaces across the North East. This can be helpful for older patients, busy households or people who prefer not to travel to a clinic.
What is a mobile audiologist?
A mobile audiologist provides hearing care outside a traditional clinic setting. Hear Better visits patients at home or work, carries out professional appointments and explains results, treatment options or next steps clearly.
Which service should I book?
A home hearing test is best if you have noticed hearing changes or want a clear hearing check. Ear wax removal may be suitable for blocked or muffled ears, while custom ear mould impressions are used for hearing protection, swim plugs, musician plugs and specialist fitting needs.
Can I book for a parent or relative?
Yes. Family members can arrange appointments for a parent, grandparent or relative. Relatives can also be present during the visit if the patient is comfortable with that, making it easier to understand results and next steps.
Which areas do you cover?
Hear Better covers key areas across the North East, including Newcastle, Gateshead, Sunderland, Durham, Darlington, Middlesbrough and surrounding communities. Availability is confirmed when you request an appointment.
Do you offer private hearing aid advice?
Yes. After a hearing assessment, Hear Better can explain whether hearing aids or further care may be useful. Advice is clear, practical and no-obligation, with options explained in plain English.
Do I need to travel to a hearing clinic?
No. Hear Better provides mobile hearing care, so you do not need to travel to a clinic for many appointments. Our team can visit you at home or work, depending on your location and the service required.
Helpful advice
Hearing care advice from Hear Better
Read simple, practical advice on home hearing tests, ear wax removal and custom ear mould impressions, written to help you understand your options before booking.
Hearing tests8 min read
What Happens During a Home Hearing Test? A Clear Step-by-Step Guide
A clear step-by-step guide to what happens during a home hearing test, how long it takes and what Hear Better will talk through with you.
Read article
Ear wax removal9 min read
Ear Wax Removal at Home: Signs You Might Need Microsuction
A clear guide to the signs of ear wax build-up, how microsuction works, when to seek medical advice first and how Hear Better supports people across the North East.
Read article
Ear health8 min read
Custom Ear Mould Impressions: What They Are and Who Needs Them
A clear guide to custom ear mould impressions, who they help and what happens at the appointment.
Read article